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FREE SHIPPING

London SuperMarket UK proudly offer free domestic shipping to all over the UK and free international shipping to the rest of the world. Processing time and delivery time may vary depending on the products.

ABOUT PROCESSING TIME

After receiving your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time may varies depending on the product with the average processing time approximately 2 business days; however, it can also be affected by the item's stock status. If your order includes popular items experiencing stock availability issues, the order can take between 5-7 business days to process.

Once we receive your payment, we will start to process your order. All items will go through strict Quality Control checks and are well packed before they are shipped out. If there is any problems about your order in processing, we will email you immediately.

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

DOMESTIC ORDERS

We ship orders out within 2-3 days unless otherwise noted. Shipping time depends on the product location and shipping method. We only offer free standard shipping for all the products. It takes 7-14 days to deliver after shipment. Royal Mail makes pickups from our warehouse each business day, excluding government holidays.

INTERNATIONAL ORDERS

International orders are shipped with our shipping method to country's prime postal service. Orders are shipped out within 2-3 days unless otherwise noted. Shipping time depends on the product location and shipping method. We only offer free standard shipping. It takes 7-14 days to deliver after shipment.

CANCELLATIONS

The buyer can cancel orders at anytime prior to shipping; for please contact our Support Center. However, once the order has been dispatched, the order cannot be canceled, changed, or refunded. Upon receipt of the package, our Return Policy comes into effect. See below for more about return process.

EXCELLENT RETURN PROCESS

We offer free returns and exchange. If you receive the damaged and defective products, you need to call or email us and provide us the basic details like order number, contact details, etc., then our customer care executive guides you about the whole return process.

First of all, drop the mail in our Inbox regarding the return of the product. Items are eligible for free return if they are being returned within 15 days of delivery. Declare the product as "defecated" or "to return".

REFUND POLICY

15 days money back guarantee with free returns. If there are items that are missing, discolored, or damaged in transit we will send you a new sample of the same color at our cost to replace it. Please inspect all items upon receipt and take photos of any items you intend to request a replacement due to damage for. All replacements must be claimed with in 15 days of receiving your shipment.

London SuperMarket UK

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• We are the largest online store with multiple suppliers means we bring quality products with right price. Experience our world class customer service that makes you feel comfortable to buy or deal with returns. We are based in London, United Kingdom. We have warehouses in UK, USA, China and India. We offer FREE SHIPPING for all domestic orders. We put customers first. 

• London SuperMarket UK is a London, UK based online seller that delivers exciting fashion products for men women and kids, all kinds of electronics and electric gadgets, home and kitchen appliances, office accessories, home and garden decors, sports and fitness products to customers all over the world. www.LondonSuperMarket.co.uk, your one-stop fashion destination, offers a complete range of trendy and contemporary fashion apparel and accessories including clothing, shoes, bags, jewelry, watches, health & beauty and more at low wholesale prices. Set the trend and shop the very latest in fashion-forward products. 

• With many years of experience in the fashion industry, we have developed extensive relationships with leading manufacturers, brands and fashion designers both here and abroad. By leveraging this international network, we tirelessly strive to provide the very latest in high quality fashion and creative products at the lowest possible prices to every one of our customers.

• Our dedicated Customer Service team is ready to provide professional support and help customers to solve any inquiry and problem. Your satisfaction is and will always be our top priority.