Shipping & Handling

FREE SHIPPING

London SuperMarket UK proudly offer free domestic shipping to all over the UK and free international shipping to the rest of the world. Processing time and delivery time may vary depending on the products.

ABOUT PROCESSING TIME

After receiving your order, we conduct Quality Control checks and testing in order to ensure the product's quality prior to shipment. The processing time may varies depending on the product with the average processing time approximately 2 business days; however, it can also be affected by the item's stock status. If your order includes popular items experiencing stock availability issues, the order can take between 5-7 business days to process.

Once we receive your payment, we will start to process your order. All items will go through strict Quality Control checks and are well packed before they are shipped out. If there is any problems about your order in processing, we will email you immediately.

Note: In orders with more than one item, the processing time will be based on the item with the longest processing time.

DOMESTIC ORDERS

We ship orders out within 2-3 days unless otherwise noted. Shipping time depends on the product location and shipping method. We only offer free standard shipping for all the products. It takes 7-14 days to deliver after shipment. Royal Mail makes pickups from our warehouse each business day, excluding government holidays.

INTERNATIONAL ORDERS

International orders are shipped with our shipping method to country's prime postal service. Orders are shipped out within 2-3 days unless otherwise noted. Shipping time depends on the product location and shipping method. We only offer free standard shipping. It takes 7-14 days to deliver after shipment.

ABOUT DELIVERY

Normally package will be delivered to your home directly. It takes 7-14 days to deliver after shipment.

If you have any issue about shipping and delivery, please contact us.

HOW TO FOLLOW MY PACKAGE?

We will email you the shipping information after your order is shipped out. You also can view the shipping status by using tracking number.

IMPORTANT NOTE:

For standard shipping, we provide tracking number for free.

There may be delay between scanning events and the website's updates. Once we have shipped the item, the tracking status will take a few days to be updated online by the shipping company.